Although most of Hoist’s users are full-time business owners, many operate their business part-time. We can still support you if you’re not in a position to go full-time.

Hoist Home Field Advantage is our marketing service. We schedule estimate appointments with high-intent homeowners on your calendar. All you have to do is tell us how many you’d like. You’ll be billed per estimate at a flat rate.

Hoist’s US-based Home Field Agents book estimate appointments with your potential clients. They handle incoming calls and reach out to potential customers on your behalf seven days a week. They even help reschedule appointments when needed.

We’re continuously improving our features to better serve our business owners. If you have recommendations for updates, please let our team know.

Yes! Hoist business owners receive a significant discount on most Sherwin-Williams products. Our agreement is non-exclusive, so you can buy paints from any supplier. However, we love Sherwin-Williams and recommend you take advantage of it. This provides the same discount that massive brands receive even if you're just starting out.

No. We focus on building your brand.

No. Hoist does not currently offer these solutions.

Yes. You can modify your deposit rates.

Hoist does not fulfill additional marketing material orders after your activation process. If you would like additional marketing materials, you can request digital samples to order marketing materials with the same design from a different provider.

If one of your customers disputes a payment, the money they paid you will immediately be paid back to them from Hoist, not your account. A dispute will be opened on our Stripe account and we will be in touch with you to resolve the dispute. We will request any and all evidence you have that the service was delivered as promised (screenshots of text message/email correspondence, before and after photos of the project, a copy of the signed contract, etc.) so that we can fight the dispute. If we win the dispute, the money will be returned. If the customer wins the dispute, we will invoice you for the full amount that was removed from our account. It is uncommon for disputes to happen, but if and when they do, we will support you through it.

Hoist will screen new business owner applicants to do our due diligence to the best of our ability to determine whether or not they are subcontractors or employees of any existing business owners. Hoist agrees that during the Non-Solicitation Period - one year from the last known date of employment or subcontractor agreement, Hoist will not directly or indirectly (i) solicit or attempt to solicit any employee or subcontractor of any business owner to start their own business with Hoist, (ii) in any way, materially interfere with the relationship between any business owners and their employees or subcontractors.

As a Hoist Business Owner, you are required to keep your customer information up to date in your account on Hoist. This includes your estimate appointment and job information. You are also required to use your account on Hoist for all of your payments. You must use Hoist for Credit/Debit card processing and you must log all cash or check payments your business receives. The information in your account on Hoist must reflect the reality of your business.

If we suspect the policy above is not being followed, Hoist may conduct an audit of your business to ensure the information in your account on Hoist reflects the state of your business. Audits will be completed using tactics including, but not limited to, outreach to your customers and known subcontractors, a review of your Sherwin Williams account statement, and a review of your business bank account statements.

If the audit process finds that the information on your account in Hoist does not reflect the state of your business (non compliance), this may result in two things:

• A temporary account suspension from all services until you update all information in your account and you are back in compliance with our policy
• A strike against your business

If you receive two strikes within one calendar year, your account will be deactivated and your partnership with Hoist will be terminated.

At this time, we are only offering a monthly plan at $1,200 per month.

While you cannot technically pause your account with Hoist, we do offer a Subscription Deferment program that provides a 50%-100% discount for up to two months of your subscription charges. The discount amount will be determined by our internal team on a case by case basis. This program is available as needed up to once every forty-eight months. To be eligible for deferment you must be:

• Current on all fees and invoices
• An active business owner for at least three months
• Going through a transition, hardship, or delay of some kind

During this deferment period, you still have access to your account on the Hoist Platform, Coaching and community calls, and our dedicated support team.

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You’ll lose access to Hoist (which includes your landing page builder and automated marketing). Hoist will transfer ownership of as many online listing profiles as possible. However, there’s no guarantee you’ll be able to keep them.

Yes. Your customer data belongs to you. If you ever choose to cancel your subscription, we will share this data with you if requested.

The price per estimate appointment is unique to each Hoist business owner. It is based on the expense of generating an estimate for their specific business. Initially, you will be able to order estimates for $215 each. This will change after you have received your first 20 estimates.

Please note: the cost of Hoist Home Field Agents qualifying leads is included in your subscription. You will never be charged for them qualifying leads that you generate yourself. There is also no requirement to purchase estimate appointments as a Hoist business owner.

We comply with the highest standards in data privacy and security. Read the full details in our Privacy Policy.

We are happy to support you with any thoughts or questions you have about Hoist or your business. We will share a dedicated email address with you once you sign up.

Yes. However, it is common for painting businesses to pass this cost off to the customer.

At this time, we do not have any discounts for the monthly subscription.

With HomeAdvisor, Thumbtack, and other lead platforms, you get the same lead that many other businesses are sold. You or someone else needs to be waiting by the phone to turn them into confirmed estimate appointments. With the Hoist Home Field Advantage, you only pay when an estimate appointment is scheduled. There’s no risk or unknowns.

Hoist will process a full refund for the most recent subscription payment for all requests within 5 days from from that payment date. In the case of Hoist incurring any activation or business operating costs for your company, such as purchasing and maintaining phone numbers or qualified estimates that have not yet been paid for from a Home Field Advantage marketing order, the total cost will be deducted from the corresponding reimbursement. Refunds may take 5-10 business days to appear in your account.If the refund request is after 5 days from the payment date, no refund will be issued.

Hoist subscriptions start the day you sign. There’s a lot of work we kick off the moment you start as an owner before your business goes live. From training to startup logistics and more, we’re here for you from day one.

Your subscription price will stay the same unless Hoist makes changes for all of our users. If this ever happens, you will be notified in advance.

With Home Field Advantage, you only pay when you get your foot in the door. Any appointments canceled by the homeowner are refunded. Additionally, if the job doesn't meet our two bedroom minimum, it will be refunded. Appointments canceled by you do not qualify for a refund. Additionally, refunds will not be made due to a prolonged job start date. More details can be found here.

Hoist costs $1,200 per month. There are zero hidden fees and no revenue share. If you wish, you can utilize our paid marketing solution, Home Field Advantage, to purchase estimate appointments with homeowners from Hoist.