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Frequently Asked Questions

What’s the payment schedule for jobs Hoist sells?

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Hoist’s standard payment schedule (Besides California) is:

  • 25% down payment to lock in the job (That Hoist Keeps)
  • 25% due before the job starts
  • 50% due upon completion

This means you will have 50% of the job total in hand before work begins, helping you cover materials and other startup costs. Please ensure you and the homeowner review this schedule before the project starts. If a job requires unusually high material costs, please communicate that early so our team can work with you and the homeowner to set clear expectations outside of that payment schedule.

Do you support anything besides residential painting?

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Not yet, we do not do estimates for commercial properties. We do handle residential properties for commercial leads such as property managers. We only currently bid residential repaint services or services directly related to a residential repaint. For example, drywall repair or light carpentry as part of a residential repaint.

Can I opt out of a job?

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No, once we sell a job we work to avoid refunding down payments. There's a lot of time and money that we invest into winning you a job. In some rare cases if a job is truly not a fit for some reason or another we're open to making exceptions.

Who handles invoicing for the remaining balance after a job is sold?

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Once a homeowner accepts a bid through Hoist and pays the initial down payment, the painter is responsible for invoicing the customer for all remaining balances due.

At this time, Hoist does not send invoices or collect final or progress payments beyond the initial deposit. That means painters should be prepared to:

  • Collect any progress and final payment from the homeowner directly
  • Send invoices or reicepts if the homeowner requests them.

We’re actively exploring ways to streamline this in the future, but for now, you’ll need to handle all final billing and follow-up with the homeowner directly.

What if it can’t be priced remotely?

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In some cases, we’ll need you to stop by the property to confirm some details, then we’ll still handle bid creation and follow up. This is for very old homes or unique situations. We still collect our full commission on these jobs.

How do I get the app?

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Although you can download and install the app, for now, you'll need to reach out to our team to schedule an onboarding.

Here's the link for Hoist on the iOS Appstore for iPhone

Here's the link for the Google Play Store for Android

How do I know if I am eligible to be a partner?

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To qualify for a partnership with Hoist, you must meet all of the following:

  • At least 2 years of experience running a residential painting company
  • 10 or more reviews on major platforms with a 4.0+ average rating
  • Fully licensed (if required by your state)
  • Minimum $1M in workers’ comp and general liability insurance
  • Homeowner-Facing Brand: Must operate under your own brand name and work directly with homeowners (no subcontractors only)
  • Primary service area population of at least 300,000
  • Note: You do not need a website to be eligible to be a partner

Operational Expectations

  • Capacity to take on at least 2 additional jobs per month
  • Confirm production dates within 1 business day of job close
  • Prompt, professional communication with Hoist and with homeowners
  • Use the Hoist web platform to manage jobs and updates

Important: Failure to stay responsive, follow up on jobs, or communicate reliably may lead us to dissolve the partnership.

Marketing & Sales Support

  • Provide your logo, business photos, and brand assets
  • Allow Hoist to use your name and logo in marketing and sales
  • Authorize us to represent your company to support your sales and marketing.

Bidding & Payments

  • Hoist sets pricing using our own algorithm, including job size minumums (currnetly at $1,750) 
    Adhere to the Hoist payment schedule.

What We Look For

We work best with partners who are excited to grow, open to new technology, and committed to providing a top-tier experience for homeowners. If that sounds like you, you’re a great fit.

Can I control pricing?

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No, pricing is based on regional data to stay competitive and profitable

How Do Taxes Work on Jobs Hoist Wins?

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You’re taxed on your net profit, not the total job amount. Business expenses like Hoist’s commission, labor, and materials are deductible.

When Hoist sells a job on your behalf, we collect and keep 25% of the total job amount. You receive the remaining 75%, which is considered your gross income.

Your taxable income is calculated after subtracting job-related expenses like labor and materials from that gross income.

Example:

For a $10,000 Job

  • Homeowner pays: $10,000
  • Hoist keeps: $2,500 (25% commission)
  • You collect: $7,500 (this is your gross income)

Now, subtract your expenses:

  • Labor costs: $4,000
  • Materials costs: $1,000

Your taxable net profit: $2,500

Key Points:

  • You’re only taxed on your net profit, not the full amount you receive.
  • Hoist’s commission is a deductible business expense, just like labor and materials.
  • The more you spend on business expenses, the lower your taxable income.
  • This assumes you’re operating as a typical small business, such as an LLC or sole proprietorship.

Important Disclaimer:

Tax laws vary by state, business structure, and accounting method.

This is a simplified example. Always consult a tax professional or CPA to ensure you’re following local regulations.

How does Hoist handle commission on extra work like wood repair, drywall, or other trades?

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Hoist only takes commission on work that we scope, price, and sell within our bid. For example, if the homeowner’s bid includes drywall repair or woodwork as part of the painting project, our commission applies to that total price. However, if you upsell or offer additional services outside of what’s listed in the Hoist bid (like flooring, siding replacement, or other trades), that is fully yours—no commission is taken on work we don’t sell.

What’s the payment schedule for jobs Hoist sells in California?

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California law caps down payments at 10% of the job total or $1,000 (whichever is less). To comply, Hoist collects a 10% or $1,000 down payment upfront and then invoices you for the remaining commission on net 30 terms. This keeps everything legal and cash flow-friendly while ensuring you get paid and we stay compliant.

Can I upsell other services outside of painting to the homeowner?

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Absolutely. You’re free to offer other services directly to the homeowner as long as they are not included in the Hoist bid. Any upsells you make outside of the original scope are fully yours to manage and keep 100% of the revenue. You’ll have to have these in your own bid and sales process outside of Hoist.

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